Armatic connects to a "team" email (accounting@) as well as each user's email.
Connected email accounts are used to send automated payment reminders (Cadences), one-time user email as well as system notifications. All emails sent to/from a connected account to/from a customer is automatically, tracked and logged in Armatic.
To connect a team email click your initials in the lower left corner then
Account > Communications
To connect your email (user email), click your initials in the lower left corner then Profile
Once Your Email, a Billing Team email, and other User emails are connected you will be able to edit email sending preferences:
- Cadences Emails - Emails sent as part of your automatic communication rules
- System Notifications - Emails sent from the system i.e. Customer Portal invites
- User Emails - Emails sent manually through the platform by users
For now, you can set all preferences to "Team"